11/24/2023 0 Comments Dude 2018![]() A big, huge, part of the process was Canyon took care of GST and import hassles, so all I needed was a “Customs Import Client Code” which I already had, and only involves filling out a bit of paperwork for customs. I gave Canyon a bit of a grumble about it and to their credit they listened and passed the feedback on to their internal teams.įast forward about 5 weeks from when I ordered, I had a giant cardboard box arrive. I had a minor wrinkle in that my original ship date changed a few times without notification. I don’t think anyone has actually said “thanks for buying a bike” before. Welcome to your new daily routine ! The next day I had a phone call, yes an actual honest to goodness phone call, from the Australasian agent to say “Hey, thanks for your order – we’re here to help if you need it”. Quite possibly the largest ever online purchase I’ve made.Īfter submitting my order – I got a bunch of emails and a order & customer number to login to the website to check the status of my shipment. ![]() After the usual soul searching on a new bike, I jumped on in the space of a minute or so I had a Canyon Dude CF9 Unlimited (that’s a mouthful.) ordered. The first natural question you’d have when ordering a bike online – what frame size? Well there was a good fit system on Canyon’s website that gave you a guide and a handful of measurements to input – one of which was quite weird to explain to your other half – then it spat out a the “L” letter. Jumping on there was no limits – just the models and when each size was available to ship. Unfortunately the Ex Model which had a dropper and front shock wasn’t available until August so I went with the full rigid, figuring I could just replace the parts later on. This is where the Direct-To-Consumer model has some distinct advantages, apparently most bike brands think no-one in NZ is that keen on fatbikes so there’s a pretty small offering here. Pouring through reviews and websites (which let’s be honest, is about the same activity level whether you’re buying a bike or not) until I settled on the Canyon Dude.Īt an easy (easy!) 30% cheaper than nearest Carbon Fatbike with good components available in NZ it was a pretty easy choice to go with the Canyon Dude. Was it getting passed like I was standing still heading up a hill? Was it how uniquely rad they look? Was it a bit of theory that on slow technical adventury type riding they should be killer? Not sure whatever it was a little thread started to unravel and build up steam.
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